Services & Support
EVIK Partner Experience
A complete partnership — before, during and after installation. From consulting and guidance to training, full documentation, repairs and spare parts: we help you specify and plan, use equipment safely, and maintain it — with consistency and efficiency.
Our vision is a sustainable, long-term relationship that drives shared growth and advances the market.
Quick Paths
Project review, method selection, product specification.
On-site or remote sessions tailored to your team.
Datasheets, manuals, method guides, videos, catalogues.
Serviceable design with available kits/parts for DIY repair and factory repair at EVIK facilities.
Order planning, recommended product bundles per market, packaging options & freight estimates.
Consulting & Design
Our engineering team helps you specify tools and methods during project design: route assessment, safe pulling forces, minimum bend radius, lubrication plans and an equipment/method proposal matched to your specs — for safe and reliable results.
Training
Remote (virtual) or on-site training for sales and technical teams: product selection, safe pulling methods, site setup and maintenance.
Downloads & Documentation
All technical materials in one place: datasheets, manuals, method notes and how-to videos.
Repairs, Service & Spare Parts
EVIK products follow a serviceable & sustainable philosophy. Available spare parts and repair kits, instructions and QR references, on-site guidance and repairs at our facilities — for a longer lifecycle and lower total cost of ownership.
Order & Logistics Support
From order intake we recommend product mix and quantities according to market type and demands and in order to minimise stock cycle. We share a draft container/order plan for optimal freight and lead times and compare offers (freight, insurance, etc.) so you get the best overall package.
FAQ
Yes — on-site or remote, for sales and technical teams.
In Downloads & Documentation — updated regularly.
Yes — via Consulting & Design, based on requirements. We support all major cable-pulling sectors: Building & Construction, Telecom Networks, Industrial facilities, Roads & Infrastructure, Shipyards & Ports, Offshore / Oil & Gas, Energy & Renewables.
